Questions? We've got you covered

Read our FAQ below, or reach out to us using the contact details provided.

How many days does delivery take?

Delivery for all our products takes between 5 to 15 business days from the time of order, depending on your location. You’ll receive a tracking code after shipping to monitor your delivery at any time.

If you haven’t received your order yet, don’t hesitate to contact us—we’ll immediately resolve any delivery issues.

How do I track my shipment?

We will send you a confirmation email at the time of shipping that includes the tracking code, allowing you to monitor your delivery at any time. Please check your email to track the shipment. If, for any reason, you can’t find the email, don’t worry—contact us, and we’ll provide you with all the necessary information on your order’s delivery status.

Will you store my credit card information?

No. We do not save or store credit card numbers. You will only be charged for a single purchase, and no additional charges will be made without your consent.

Will be any additional taxes or other cost to pay?

No. All our orders are prepaid, you won’t be charged any extra fees at the time of delivery.

Do you ship to my country?

Yes. We ship worldwide. During checkout, you will see the shipping costs (if not free) and the estimated delivery times for your destination.

Do you still have questions?

Would you rather speak over the phone?

United States and Canada: +1 (888) 998-1997
UK and Europe: +44 7558-700566

Company Details

NaturaLady is owned by:

Solid Commerce SRL
Via Dei Martiri Angolani 8
65124 Pescara

VAT Number: IT02311890681